In order to help us monitor and further improve the level of quality and service that we provide our engineers and clients, we would appreciate it if you could take a few minutes of your time to complete and return the following questionnaire:
The level of information / service you received from Cloud One about the job on our initial enquiry / order?
The overall level of service / information received from 'Cloud One' at the initial enquiry / order stage?
The level of service / information received on the day of the job relating to your role and the information from the team brief and show file?
The overall quality of the prep for the job?
Did the crew boss / project manager introduce themselves to you and help with the running of the event/hire/installation?If 'No' please add comments below.
Were there any faults / issues with any of the products, services or crew supplied by 'Cloud One'?If 'Yes' please add comments below
Would you recommend 'Cloud One' to other engineers?If 'No' please add comments below
Are there any areas of 'Cloud One's' performance that could be improved?If 'Yes' please add comments below.
Useful additional information that you feel maybe beneficial to know (regarding the event / equipment / crew / client etc)
Including any suggestions for areas of improvement and details of strengths: