Privacy Policy - The Cloud One Group

The Cloud One Group Privacy Policy

This privacy policy explains how the Cloud One Group uses the personal data we collect from you. Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

The Cloud One Group collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide The Cloud One Group with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

How will we use your data?

The Cloud One Group collects your data so that we can:
• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

When The Cloud One Group processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

The Cloud One Group securely stores your data at on our secure servers.
The Cloud One Group will keep your data until you ask us not to or until we deem it obsolete.

Marketing

The Cloud One Group would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt-out at a later date.
You have the right at any time to stop The Cloud One Group from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please email us: [email protected].

What are your data protection rights?

The Cloud One Group would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request The Cloud One Group for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that The Cloud One Group correct any information you believe is inaccurate. You also have the right to request The Cloud One Group to complete the information you believe is incomplete.

The right to erasure – You have the right to request that The Cloud One Group erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The Cloud One Group restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Cloud One Group’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that The Cloud One Group transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]
Call us at: 0121 333 7711

Privacy policies of other websites

The Cloud One Group website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Cloud One Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 20th January 2021.

How to contact us

If you have any questions about The Cloud One Group’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: [email protected]
Call us: 0121 333 7711

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that The Cloud One Group has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Email: [email protected]
Call: 0303 123 1113